Given that house building is such an emotive subject, the ability of housing developers to use attitude research is opening up real possibilities to avoid the usual stand-off. By objectively understanding not just residents’ concerns but their potential hopes from the outset, developers now have a potential way forward when faced with a very vocal […]

As the dust settles on Brexit, it is interesting to consider the impact on the user testing of Patient Information Leaflets (PILs), which was originally a requirement under European law, Article 59(3) of Directive 2001/83/EC as amended by Directive 2004/27/EC. PIL regulation is now governed by UK law, with guidance on the production of PILs […]

Whilst rising pupil numbers are nothing new, the latest projections suggest that 880,000 extra pupils are expected in England by 2023. The Local Government Association (LGA) want the central government to fund the infrastructure to support this rise – but is there a danger they are underestimating the cost and selling future generations short? With […]

Consultations that cut corners won’t cut costs. Councils that fail to pay due deference to public consultation have paid the price in the High Court. Simply cutting services is no longer an option. From day centres to youth services, it’s important to remember that the simple act of consultation is simply not enough, particularly if that process is […]